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The cost of processing a return can be significantly greater than that of an outbound shipment.

PiMaster314

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The cost of processing a return can be significantly greater than that of an outbound shipment.

Question 1.

Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.

• true

• false

Question 2.

The cost of processing a return can be significantly greater than that of an outbound shipment.

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• false

Textbook

Marketing Management

Edition: 13^th

Authors: Kotler, Keller

Read 53 times

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Bakari

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More solutions for this book are available here

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This helped my grade so much Perfect

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