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The cost of processing a return can be significantly greater than that of an outbound shipment.

PiMaster314

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The cost of processing a return can be significantly greater than that of an outbound shipment.

Question 1.

Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.

• true

• false

Question 2.

The cost of processing a return can be significantly greater than that of an outbound shipment.

• true

• false

Textbook

Marketing Management

Edition: 13^th

Authors: Kotler, Keller

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Bakari

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5 years ago

More solutions for this book are available here

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PiMaster314 Author

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5 years ago

Brilliant ツ

jamesbove

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I appreciate what you did here, answered it right Smiling Face with Open Mouth

smi3

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This helped my grade so much Perfect

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