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wrote...
Posts: 160
2 months ago

Question 1.

Various studies have found that well-managed service companies share no common service characteristics.

• true

• false

Question 2.

Top service companies are "customer obsessed."

• true

• false
Source  Download
Marketing Management
Edition: 13th
Authors:
Read 9 times
3 Replies
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Replies
wrote...
2 months ago

Answer 1

false

Answer 2

true
wrote...
2 months ago
Thank you, thank you, thank you!
wrote...
2 months ago
You're welcome
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