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CroweN6459 CroweN6459
wrote...
Posts: 493
5 years ago

Question 1.

Various studies have found that well-managed service companies share no common service characteristics.

• true

• false

Question 2.

Top service companies are "customer obsessed."

• true

• false
Textbook 
Marketing Management

Marketing Management


Edition: 13th
Authors:
Read 37 times
2 Replies

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Replies
wrote...
5 years ago

Answer 1

false

Answer 2

true
CroweN6459 Author
wrote...
5 years ago
Thank you, thank you, thank you!
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