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Posts: 216
2 months ago
Discuss the informal communication networks suggested by David Krackhardt and Jeffrey Hanson.
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Understanding and Managing Organizational Behavior
Edition: 6th
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Communication experts David Krackhardt and Jeffrey Hanson suggest that there are at least three informal communication networks in organizations: the advice network, the trust network, and the communication network.

The advice network provides paths of communication for obtaining technical information. Examples might include determining the countries abroad that offer the lowest manufacturing costs and solving problems like how to fix a complicated machine when it breaks down.

The trust network provides paths of communication for delicate information such as information pertaining to conflicts, disagreements, and power struggles, as well as the handling of potential and actual crises, such as a product recall.

The communication network provides paths of communication that are used on a day-to-day basis for ordinary work-related matters, such as a change in accounting procedures or the upcoming company picnic.
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