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A week ago
List the steps in the classical decision-making model and the two assumptions of the model. Are these assumptions realistic in an organizational context?
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Understanding and Managing Organizational Behavior
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The classical decision-making model includes four steps: (1) list all alternatives from which a choice will be selected; (2) list the consequences of each alternative; (3) consider the decision maker's preferences for each alternative or set of consequences and rank the sets; and (4) select the alternative that will produce the most-preferred set of consequences.

According to the assumptions behind the classical model, decision makers (1) have access to all of the information they need to make a decision and (2) decision makers choose the best possible solution to a problem or response to an opportunity.

These assumptions are not realistic. Decision makers do not have access to all the information needed to make optimal decisions. Even if they did have all of the necessary information, they probably would not be able to use it all. Moreover, they do not know all of the possible alternatives; they do not know all of the consequences of the possible alternatives; and they often do not know what they want. Therefore, it is often impossible for decision makers to make the best possible decision.
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