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A week ago
A company is using an external change agent named Don to help reduce waste.  What is MOST LIKELY to occur?

▸ Don will have difficulty coming up with solutions because he is an outsider.

▸ Don will be accused of favoritism by several employees.

▸ Don will cause bottom-up change to occur.

▸ Don will give managers ideas and suggestions to change.
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Understanding and Managing Organizational Behavior
Edition: 6th
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Don will give managers ideas and suggestions to change.
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