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barry1999 barry1999
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4 years ago
Sharon is upset with her secretary. Though everyone in the office agreed not to give Christmas presents this year, Sharon's secretary gave her an expensive bottle of perfume. Which of the following best identifies the source of Sharon's feelings?

▸ Self-serving guilt

▸ Role transference

▸ The reciprocity norm

▸ Objectification
Textbook 
Consumer Behavior: Buying, Having, and Being

Consumer Behavior: Buying, Having, and Being


Edition: 12th
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gdchavis1gdchavis1
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4 years ago
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barry1999 Author
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4 years ago
You make an excellent tutor!
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This site is awesome
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Helped a lot
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