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Which of the following options is NOT a part of the Service Quality Model?

jaspinder kaur

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Which of the following options is NOT a part of the Service Quality Model?

Which of the following options is NOT a part of the Service Quality Model?

▸ expected service

▸ perceived service quality

▸ loyalty

▸ satisfaction level

Textbook

Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel

Edition: 6^th

Authors: Cook, Hsu, Taylor

Read 78 times

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johnsyke

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jaspinder k. Author

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