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Home Q & A Board Humanities Art and Culture Travel and Tourism
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dillon_green23 dillon_green23
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4 years ago
"Turning the guest's frown upside down" is called ________.

▸ "do it right the first time" spirit

▸ service encounter

▸ positive break

▸ service recovery
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
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Curtis x.Curtis x.
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4 years ago
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dillon_green23 Author
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4 years ago
This calls for a celebration Person Raising Both Hands in Celebration
einstein
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Yesterday
Brilliant ツ
julymontalvo
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2 hours ago
This helped my grade so much Perfect
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