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wrote...
Posts: 244
3 weeks ago
The customer's level of satisfaction is influenced by the comparison of expected quality to actual perceived quality.

▸ true

▸ false
Textbook 
Tourism: The Business of Hospitality and Travel
Edition: 6th
Authors:
Read 61 times
3 Replies
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Answer verified by a subject expert
wrote...
Posts: 221
3 weeks ago
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true
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wrote...
3 weeks ago
Appreciate the effort, thank you!
wrote...
3 weeks ago
You're very welcome ... please mark the topic solved when you get a chance
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