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According to Mintzberg, there are three interdependent behaviors that managers must possess.  What are these roles?  Explain each in detail.
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Introduction to Security: Operations and Management
Edition: 5th
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Mintzberg proposed that these 10 managerial roles require three interdependent behaviors: (1) interpersonal, (2) informational, and (3) decisional. In their interpersonal role, managers as leaders guide and motivate employees; their primary purpose is to integrate the needs of the organization with the needs of the employee. In this interpersonal role, they perform a variety of ceremonial functions including providing tours, taking customers to lunch (figureheads), and serving to link the organization with the external environment. In their informational role, managers as monitors collect information from internal and external sources (clients, reports, conferences) that keep them informed of issues and trends. As a disseminator, managers filter and pass on factual, value-based information to superiors and employees where they then serve the role of spokesperson. In their decisional roles, managers serve as: (1) entrepreneurs, making changes freely to improve the organization while adapting to changing conditions; (2) disturbance handlers, addressing employee conflict and disputes between units in the company; (3) resource allocators, scheduling and prioritizing how time will be spent at work; and, as (4) negotiators, intervening on behalf of the organization in non-routine situations with individuals and groups that come into contact with the organization.
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