In a brief essay, discuss the meaning of employee engagement, why it is important, and what can ...

Employee engagement refers to being psychologically involved in, connected to, and committed to getting one's job done. Employees that are considered engaged are those that view their work and tasks with a true sense of ownership as if they are running their own company. Additionally, engaged employees are described as "connected" to their work and tasks.
Many studies have resulted in showing that engaged employees show above median performance results and thus, help drive firm performance and productivity. For example, in one Gallup study, employee engagement was correlated with employees' customer service productivity and was associated with significant increases in sales, product quality, productivity, safety incidents, retention, and revenue growth. Practical action steps that managers can take to improve employee engagement include 1) ensuring employees understand their contributions to company's success, 2) showing employees how their own efforts contribute, and 3) promote environments yielding a sense of accomplishment by getting employees involved.