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emyleepatton emyleepatton
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4 years ago
An Oracle Corporation study concludes that ultimately there are only two things that can give a company long-term, sustainable advantage in the marketplace:

▸ a company's culture and the relationships it fosters with customers.

▸ good working conditions and generous pay.

▸ lowest prices and location.

▸ best value and highest quality of products.
Textbook 
Customer Service: Career Success Through Customer Loyalty

Customer Service: Career Success Through Customer Loyalty


Edition: 6th
Author:
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JlynnJlynn
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4 years ago
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#2
3 years ago
thanks
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