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At what point is the initial greeting considered to have taken place in the QSR drive-through experience?

blackmamba_8

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At what point is the initial greeting considered to have taken place in the QSR drive-through experience?

At what point is the initial greeting considered to have taken place in the QSR drive-through experience?

▸ Menu board

▸ Street signage

▸ Television ad

▸ Cashier

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

Read 67 times

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blackmamba_8 Author

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4 years ago

Helped a lot

karamsidhu1

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You make an excellent tutor!

elizabetheldrid

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Good timing, thanks!

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