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sanimkyei sanimkyei
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4 weeks ago
Social media has given consumers numerous ways to ask questions, voice concerns, and otherwise demand attention, supporting which consumer right?

▸ The right to choose

▸ The right to buy safe products

▸ The right to buy products in a safe manner

▸ The right to digital security

▸ The right to be heard
Textbook 

Business in Action


Edition: 9th
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Hollywood1971Hollywood1971
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The right to be heard

As with the challenge of gathering information, social media gives consumers numerous ways to ask questions, voice concerns, provide feedback, and-if necessary-demand attention. Savvy companies monitor Twitter, blogs, and other online venues to catch messages from dissatisfied customers.

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