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dickcheney111 dickcheney111
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A year ago
Consider the following note left by a technician after a service call: Ms. Jones, I am happy to report that I was able to repair your computer. It had a virus. The virus has been removed. I suggest you ask your company to purchase an antivirus application for your machine. Call our company any time you have any more problems at 904-555-help. Thanks and have a great day! Charlene, your computer repair person. This is an example of
A) Good written communication skills
B) Being proactive
C) Teamwork
D) Improper technical support technique
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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zmudasamzmudasam
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A year ago
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dickcheney111 Author
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A year ago
Just got PERFECT on my quiz
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Yesterday
this is exactly what I needed
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2 hours ago
Thanks for your help!!
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