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abc123 abc123
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2 weeks ago
Which technique is NOT recommended when explaining a repair procedure you are about to perform to a customer?
A) Limit the amount of technical information given to the customer to what he needs to know.
B) Draw a diagram to explain the problem.
C) Use accepted industry terms to explain the problem and solution.
D) Stay focused on explaining the issue at hand.
E) Use an analogy to explain the process.
Textbook 

Complete A+ Guide to IT Hardware and Software


Edition: 8th
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billyhillybillyhilly
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2 weeks ago
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
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Smart ... Thanks!
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You make an excellent tutor!
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