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abc123 abc123
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A year ago
Which technique is NOT recommended when explaining a repair procedure you are about to perform to a customer?
A) Limit the amount of technical information given to the customer to what he needs to know.
B) Draw a diagram to explain the problem.
C) Use accepted industry terms to explain the problem and solution.
D) Stay focused on explaining the issue at hand.
E) Use an analogy to explain the process.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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billyhillybillyhilly
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A year ago
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abc123 Author
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A year ago
Good timing, thanks!
mikeh209
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Yesterday
Correct Slight Smile TY
kc123
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2 hours ago
this is exactly what I needed
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