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cmesser94 cmesser94
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A year ago
What is the first step in logical troubleshooting?
A) Establish a theory of probable cause (question the user).
B) Test the theory to determine the cause.
C) Document findings, actions, and outcomes.
D) Identify the problem.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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anthonydel117anthonydel117
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A year ago
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cmesser94 Author
wrote...

A year ago
this is exactly what I needed
lolaww
wrote...

Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
my2redeyes
wrote...

2 hours ago
Good timing, thanks!
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