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Customers typically have expectations for how quickly they should receive a product they have ...
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Customers typically have expectations for how quickly they should receive a product they have ...
Customers typically have expectations for how quickly they should receive a product they have ordered. All other things held equal, they would prefer as short a wait as possible. However, different businesses perform different tasks between an order's placement and its shipment.
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Discuss three measures that can help managers monitor their delivery processes. Include how each measure is different between two types of businesses.
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Managerial Accounting
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Davis
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Delivery cycle time is the time between an order's placement and its shipment. This time varies depending on the type of business. For example, retailers with sufficient inventories on hand have a very short delivery cycle time since they simple pull the product from the shelf and put it on the delivery truck. However, manufacturing companies that produce to order must manufacture the products which results in delivery cycle times based on how long the manufacturing process takes.
Manufacturing cycle time, or throughput time, is the time from the start of production to the shipment of the product to the customer. Once the order is received, materials are sent to the production floor and converted into the finished product, which is stored for later delivery or delivered immediately. The production process involves valued added processes (assembly) and non-value-added processes (moving material, machine set-up time). The manufacturer of bottled water will probably have a very short delivery cycle time since the process is relatively simple. However, a fine wine manufacturer will have a longer delivery cycle time since wine must be aged which will require a longer manufacturing process.
Manufacturing cycle efficiency is the ratio of value-added process time to total manufacturing time. Perfect manufacturing cycle efficiency would yield a ratio equal to one — that is, all processing time would be value-added. While such a result is not likely to occur, managers should always strive to raise the ratio in that direction.
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mmaruska
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this is exactly what I needed
carston
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Thank you, thank you, thank you!
hmonier
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Brilliant
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