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In their book Killer Customers, Larry Selden and Geoffrey Colvin estimate that the top 20% of a ...
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In their book Killer Customers, Larry Selden and Geoffrey Colvin estimate that the top 20% of a ...
In their book
Killer Customers
, Larry Selden and Geoffrey Colvin estimate that the top 20% of a company's customers generate approximately 120% of the company's profits.
▸ true
▸ false
Textbook
Managerial Accounting
Edition:
4
th
Author:
Davis
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