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mhbtelc mhbtelc
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A month ago
An unhappy customer has sent an adjustment claim to Len's restaurant. Which of the following is the best opening for Len's adjustment message?


▸ We appreciate your e-mail on November 17 wherein you let us know what happened while dining with us last month.

▸ We have credited your account for $36 to refund your dining bill.

▸ We are so sorry that you had a bad experience while dining with us last month.

▸ Although we generally don't offer refunds, we're willing to make an exception in this case.
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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Hlh13Hlh13
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A month ago
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mhbtelc Author
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A month ago
Thanks for your help!!
jakechambo3
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Yesterday
Just got PERFECT on my quiz
apelton
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2 hours ago
Brilliant ツ
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