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Which of the following is the most accurate statement about sending goodwill messages, including ...

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Which of the following is the most accurate statement about sending goodwill messages, including ...

Which of the following is the most accurate statement about sending goodwill messages, including thank-you and sympathy messages?

▸ In today's digital age, goodwill messages should no longer be written by hand.

▸ Sending an e-mail goodwill message of any kind is acceptable to everyone.

▸ Thank-you messages should be sent via e-mail as it is quicker.

▸ You should send handwritten sympathy messages using special stationery or cards.

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Business Communication: Process and Product: Brief Edition

Edition: 7^th

Authors: Guffey, Loewy, Griffin

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