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remy2012 remy2012
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3 weeks ago
Which of the following statements best describes direct claims?


▸ A claim written as a letter is taken more seriously than a claim made by phone or e-mail.

▸ Straightforward claims use the indirect strategy of organization.

▸ For a straightforward claim, your first step should always be to phone the company.

▸ All companies employ social media specialists who monitor and respond to online comments and complaints.
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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mattyca001mattyca001
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remy2012 Author
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3 weeks ago
this is exactly what I needed
africa143
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Yesterday
Thank you, thank you, thank you!
Lourd Jenkins
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2 hours ago
Just got PERFECT on my quiz
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