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tifftran tifftran
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1 months ago
Which of the following statements does NOT accurately describe a characteristic of routine response messages?


A reply message written on company stationery or sent using a company e-mail address is a legally binding contract.

In addition to supplying answers, a response message should promote your organization and its products.

Routine response messages generally use the indirect organizational pattern.

Use the subject line of a routine response message to refer to an earlier correspondence so that you can omit this reference in the opening of your letter.
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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capsy2capsy2
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