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Capital Management must close several branches over the next six months. Which of the following ...

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Capital Management must close several branches over the next six months. Which of the following ...

Capital Management must close several branches over the next six months. Which of the following statements reflects the best option for communicating this crisis to employees?

▸ Because the grapevine is so effective, use this tool to get the word out to all employees quickly.

▸ Deliver the bad news to employees personally if possible.

▸ To be upfront about what is going on, announce the bad news in the first sentence of an e-mail message.

▸ Let employees learn about the layoffs in the local newspaper.

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Business Communication: Process and Product: Brief Edition

Edition: 7^th

Authors: Guffey, Loewy, Griffin

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