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MrsSmitty MrsSmitty
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3 months ago
Cassandra must write a letter denying credit to a customer and wants to follow the four-part indirect plan. In which of the following orders should she organize her letter?


bad news, reasons, buffer, closing

buffer, bad news, reasons, closing

buffer, reasons, bad news, closing

reasons, bad news, buffer, closing
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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piccola44piccola44
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3 months ago
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MrsSmitty Author
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3 months ago
this is exactly what I needed
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Brilliant
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2 hours ago
Thanks
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