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kincasdce123 kincasdce123
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3 weeks ago
Which of the following is the purpose of a buffer statement in a negative message?


▸ to ensure that the company avoids legal liability

▸ to reduce the reader's shock or pain related to the bad news

▸ to inform the reader of the reasons for the bad news

▸ to explain company policy regarding the bad-news message
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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benschmannbenschmann
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