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funkiiee funkiiee
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3 weeks ago
Les waited two months before writing a claim letter asking for a refund for a damaged product. He is worried that his claim will be refused. Which of the following should Les use when writing his claim letter?


▸ the indirect strategy

▸ the direct strategy

▸ an emotional appeal

▸ a passionate appeal
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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collegelife_288collegelife_288
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3 weeks ago
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funkiiee Author
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