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funkiiee funkiiee
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A month ago
Les waited two months before writing a claim letter asking for a refund for a damaged product. He is worried that his claim will be refused. Which of the following should Les use when writing his claim letter?


the indirect strategy

the direct strategy

an emotional appeal

a passionate appeal
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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collegelife_288collegelife_288
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A month ago
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funkiiee Author
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