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RHCP12 RHCP12
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3 weeks ago
Which statement does NOT describe an effective strategy when writing complaints?


▸ Use persuasion if the goal of your complaint letter is to change something.

▸ Make a reasonable and valid request and present a logical case with clear facts.

▸ Use emotions as an effective method to persuade readers in complaint messages.

▸ Use a moderate tone in complaint messages.
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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ecunis1ecunis1
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RHCP12 Author
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3 weeks ago
This site is awesome
KaylenePig
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Yesterday
Thanks for your help!!
nsak
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2 hours ago
Good timing, thanks!
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