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ericayi ericayi
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A month ago
Which of the following is the most professional method for receiving telephone calls?


When answering your telephone, identify yourself immediately.

Use no at the beginning of a sentence when needed to get your point across clearly.

When answering the phone for someone else, be completely honest about where the person is and when he or she will return.

To come across as helpful as possible when taking a message, guarantee that the caller's call will be returned.
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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thevoicexxxthevoicexxx
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A month ago
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ericayi Author
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A month ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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Yesterday
this is exactly what I needed
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2 hours ago
Thanks
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