Chapter One: A Strategic Approach to Organizational Behavior
True/False
I. Exploring Behavior in Action, pages 3-5
1. Retail organizations that limit their training for new employees to pairing them with experienced associates for their first few days typically have a high level of financial success.
Answer: False Difficulty: Medium Page: 3
II. Basic Elements of Strategic Organizational Behavior, pages 5-11
2. Organizational behavior involves the actions of individuals and groups in an organizational context.
Answer: True Difficulty: Easy Page: 5
3. The culture and policies of an organization have little effect on the abilities of employees to use their talents effectively.
Answer: False Difficulty: Easy Page: 6
4. One of the goals of the strategic approach to organizational behavior is to enhance the value of human capital.
Answer: True Difficulty: Easy Page: 6
5. Organizational success is both a cause and a result of the productivity and satisfaction of individuals and groups within the organization.
Answer: True Difficulty: Medium Page: 6
6. Managers who rely on good common sense about organizational behavior are likely to be very successful.
Answer: False Difficulty: Easy Page: 7
7. Ms. Johnson is constantly considering how to use the unique talents and abilities of the organization’s associates more effectively. She frequently assigns an associate to a different work team for a short period of time. By doing so she hopes to enhance the associate’s knowledge and allow the team to benefit from the associate’s particular talent or skill. This example indicates that Ms. Johnson uses a strategic lens in thinking about the work of the organization.
Answer: True Difficulty: Hard Page: 7
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