Top Posters
Since Sunday
a
5
k
5
c
5
B
5
l
5
C
4
s
4
a
4
t
4
i
4
r
4
r
4
Home Q & A Board Other Fields Homework Help Business
New Topic  
Statingu Statingu
wrote...
Go to Answer
Posts: 2996
Rep: 1 0
8 years ago
________ involves creating a flowchart that describes the flow of activity from the time the customer first contacts the service provider to the time the customer receives the service.
A) Service blueprinting
B) Multi-dimensional scaling
C) Market analysis
D) Conjoint analysis
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
Read 152 times
3 Replies
Replies
Answer verified by a subject expert
Russo88Russo88
wrote...
#1
Top Poster
Posts: 2997
Rep: 38 0
8 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here
1
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

Related Topics

Statingu Author
wrote...
#2
8 years ago
That makes a lot of sense lol Where was my head.

Marking this thread solved!
wrote...
#3
8 years ago
Happy to help a friend!
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  1138 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Live Chat
Related Images
  
 66
  
 171
  
 4631
Your Opinion
Which industry do you think artificial intelligence (AI) will impact the most?
Votes: 352
Previous poll results: Should Ph.D.'s be addressed as doctors?