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Home Q & A Board Other Fields Homework Help Business Management
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alliwantisthis alliwantisthis
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8 years ago
The service profit chain is the service sequence from employees to customers to profit. According to this concept, the company's strategy and service delivery system determines ________.
A) the employee satisfaction in the company
B) the skill development of employees
C) how employees service customers
D) how the firm performs in the short run
Textbook 
Management

Management


Edition: 12th
Author:
Read 168 times
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FindaWayFindaWay
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8 years ago
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#2
8 years ago
I will accept your answer, my friend got the same thing
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#3
8 years ago
Perfect Slight Smile
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