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phantomm phantomm
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7 years ago
While Arnold was listening to Paula explain how to use the new automated accounting system, he noticed that while she kept saying the new system was easy to use, every time she'd demonstrated a feature she had to stop to read the manual and oftentimes use several different steps before the system worked. We can assume a good listening strategy for Arnold in this situation would be to
A) ignore Paula's actions and focus on what she is saying
B) confront Paula about the mixed messages she is sending when it is appropriate to do so
C) ignore the whole presentation and make a list of things he needs to do after the training session is over
D) interrupt Paula as many times as possible to make sure she knows what she is doing
Textbook 
Essentials of Human Communication

Essentials of Human Communication


Edition: 6th
Author:
Read 1044 times
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You have a choice in life, run it yourself. Or abandon freedom and let others do it for you.
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kimboskimbos
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7 years ago
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phantomm Author
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#2
7 years ago
Appreciate your timely help
You have a choice in life, run it yourself. Or abandon freedom and let others do it for you.
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#3
7 years ago
If you have any more problems, do not hesitate to post them.
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#4
3 years ago
thank you
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#5
3 years ago
thank you
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#6
3 years ago
thank you
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#7
3 years ago
Thanks needed this
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#8
3 years ago
thanks
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thank you
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thank you
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#11
3 years ago
thanks
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#12
3 years ago
thankyou
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#13
3 years ago
thank you
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