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nailat nailat
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Posts: 2268
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7 years ago
Communication-style bias is most likely to occur when a salesperson:
A) has a different communication style than a customer
B) is unable to understand a customer's regional accent
C) fails to use standard terms when describing products
D) lacks a grasp of social customs in the customer's culture
E) talks too quickly during most sales presentations
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
Read 545 times
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NicroNicro
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#1
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7 years ago
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nailat Author
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#2
7 years ago
Thank you, this is exactly what I needed!
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#3
4 years ago
Thank you so much
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#4
3 years ago
Thank you
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