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Eli's position at Global-Mach involves purchasing complex manufacturing components, making ...

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Eli's position at Global-Mach involves purchasing complex manufacturing components, making ...

Eli's position at Global-Mach involves purchasing complex manufacturing components, making decisions based on technical data, and creating detailed, scientific reports. Although Eli is very effective at his job, he experiences significant difficulty when engaging in communication with the highly sociable salesperson who services the account. When the salesperson wants to discuss personal matters, Eli appears aloof, reserved, and preoccupied. Eli most likely has a(n) ________ communication style.
A) emotive
B) directive
C) reflective
D) passive
E) supportive

Textbook

Selling Today: Creating Customer Value

Edition: 13^th

Authors: Manning, Ahearne, Reece

Read 370 times

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nailat Author

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7 years ago

Awesome! Thanks

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