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silverbullet silverbullet
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7 years ago
Refresh your understanding of the word customer on POM and identify the statement that is TRUE.
A) Manufacturing systems can have only internal customers because other departments are responsible for serving the customer.
B) The concept of an external customer is no longer relevant because delivery is given by third-party transportation companies.
C) Only service organizations have external customers because service is provided in the presence of a customer.
D) Customers can be internal or external in both manufacturing and service operations.
Textbook 
Operations Management: Processes and Supply Chains

Operations Management: Processes and Supply Chains


Edition: 11th
Authors:
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pennocpennoc
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7 years ago
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silverbullet Author
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7 years ago
thanks for being so helpful
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