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matashola matashola
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7 years ago
Managing to the average customer satisfaction index (CSI) enhances a business’ understanding of customer satisfaction and opportunities for increased profits.
True or False?
Textbook 
Market Based Management

Market Based Management


Edition: 5th
Author:
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#1NuggetsFan#1NuggetsFan
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matashola Author
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#2
7 years ago
I'll take your word for it, thx
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