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penelopi penelopi
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7 years ago
One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. Performance refers to the ________.
A) customer viewed dependability of the product or service
B) delivery speed of the product or service
C) number of product or service features
D) primary operating characteristics of the product or service
Textbook 
Supply Chain Management: From Vision to Implementation

Supply Chain Management: From Vision to Implementation


Edition: 1st
Authors:
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Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
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iou2iou2
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7 years ago
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penelopi Author
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6 years ago
Appreciate sharing your expertise with me. Marking this topic solved
Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
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