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revmitchell revmitchell
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Posts: 1059
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6 years ago
The service quality factor of ________ refers to employees' willingness to help customers and offer prompt service.
A) reliability
B) empathy
C) responsiveness
D) assurance
Textbook 
Sports Marketing

Sports Marketing


Edition: 1st
Authors:
Read 98 times
1 Reply
Sports Marketing (Fetchko, Roy, Clow)
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SatiozSatioz
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6 years ago
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revmitchell Author
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6 years ago
Smart ... Thanks!
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Yesterday
Thanks
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2 hours ago
Thanks
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