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Home Q & A Board Other Fields Homework Help Business Management
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CyberAlien CyberAlien
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6 years ago
A manager of a hotel chain looks at the advertised claims of his competitors over the last 10 years. He becomes concerned that his hotels may not offer the same level of customer service as his competitors do. What should the manager remind himself of before taking action?
A) the objectivity of quality information
B) the accuracy of quality information
C) the timeliness of quality information
D) the usefulness of quality information
Textbook 
Management

Management


Edition: 3rd
Authors:
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nhathanh231nhathanh231
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6 years ago
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CyberAlien Author
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#2
5 years ago
I thought so too, thanks for confirming
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