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marko355 marko355
wrote...
Posts: 863
6 years ago
When granting claims and requests for adjustment when your company is at fault, you should ________.
A.    specifically assign blame to someone in your organization by name
B.    follow up to verify that your response was correct
C.    start from the assumption that the information the customer provided is incorrect
D.    imply that the customer is at fault
Textbook 
Living Democracy, 2014 Elections and Updates Edition

Living Democracy, 2014 Elections and Updates Edition


Edition: 4th
Authors:
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atomicpc_techatomicpc_tech
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Posts: 455
6 years ago
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