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Puscifer Puscifer
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Posts: 323
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6 years ago
When using the direct approach in your negative news messages, you should open with a ________.
A.    sincere apology
B.    buffer statement
C.    disclaimer limiting your responsibility
D.    clear statement of the bad news
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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6 years ago
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