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Home Q & A Board Biology-Related Homework Help Medicine
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meknow meknow
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6 years ago
A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, the nurse should do which of the following? Select all that apply.
 
  1. Apologize for any misunderstandings.
  2. Make jokes and personal insults.
  3. Be specific about what he or she perceives the problem to be.
  4. Ask the patient for ideas on how to resolve the conflict.
  5. Speak privately with the patient.
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Redroco10Redroco10
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meknow Author
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6 years ago
You make an excellent tutor!
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This calls for a celebration Person Raising Both Hands in Celebration
nsak
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
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