Definition for Customer service representative
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Revision as of 15:53, 22 August 2018 by Filup (Talk | contribs) (Created page with "The term customer service representative (CSR) is used to describe knowledge workers who process reservations, accept orders by phone or other means, deliver products, handle...")
The term customer service representative (CSR) is used to describe knowledge workers who process reservations, accept orders by phone or other means, deliver products, handle customer complaints, provide technical assistance, and assist full-time sales representatives.