Which of the following is specifically focused on measuring satisfaction in health-care systems?
1. Center for Medicare and Medicaid Services
2. Institute of Medicine
3. Press-Ganey Company
4. U.S. Health and Human Services
Question 2Clinical operation disruption is can be minimized through which of the following?
1. Identification of the processes and their changes are included in training.
2. Following the IT liaison's demands for perfection
3. Making the changes during the night shift
4. Spending money on a consultant.
Question 3Which of the following statements is most accurate concerning nursing presence? Nursing presence:
1. Is focused on the individual family member with an illness.
2. Begins with a nurse sharing advice with family members.
3. Is being with and being there for individuals and families.
4. Determines the most significant family member with whom to communicate.
Question 4A program outcome essential for health care students is that they be skilled in which of the following?
1. Electronic spreadsheet applications
2. Electronic database management applications
3. Applications that facilitate electronic literature searches
4. Electronic slide presentation applications
Question 5Which of the following statements suggests that the use of mobile devices in the health care setting can enhance patient care?
1. Personal access to patient's home address
2. Portable devices have a finite amount of space to receive instantaneous lab results.
3. The elimination of paper copies of lab reports
4. The elimination of a unit secretary position since all data is housed on the mobile device