Through the QI process, the need to transform and change the admissions process across administrative and patient care units is identified. In this particular situation, what method of data organization will be most effective?
a. Flowchart
b. Histogram
c. Narrative
d. Line graphs
Question 2A well-known talk show host presents information to a congressional committee to garner support for cancer research. This type of power refers to _____ power.
a. coercive
b. expert
c. legitimate
d. referent
Question 3On your curriculum vitae, which of the following is the recommended approach for listing employment and educational history information?
a. 1979 RN Diploma1985 BScN2002 MN
b. 2002 Mount Rush Health Center Staff Nurse1997 Cedar Falls Clinic Staff Nurse2007 Kilkarney Rehab Center Case Manager
c. 2007 MN
2005 BScN
d. 1997 Sturgeon County Hospital Head Nurse
2002 Sturgeon County Supervisor
2007 Sturgeon County Director
Question 4A mechanism for giving feedback related to progress to employeesnew and experiencedis called:
a. coaching.
b. mentoring.
c. counseling.
d. performance evaluation.
Question 5Which comment by the nurse manager would indicate that the hospital places a high value on patient safety?
a. We have safety posters throughout the hospital that encourage people to report problems.
b. We have monthly safety in-services.
c. We encourage patients and families to participate in the Joint Commission's Speak Up program.
d. All employees are required to update their knowledge of safety practices each year.
Question 6Which of the following is a factor affecting health-care costs?
a. Consumer knowledge of health-care options
b. Hospital availability in rural areas
c. In-network provider services
d. Lack of options for health-care services
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